Shipping Policy

At Velsoran, every order is carefully prepared and securely packaged before it leaves our fulfillment center. Once your order has been dispatched, you will receive a confirmation email containing your shipping details and tracking information.

Delivery Time

Standard shipping typically takes 3–7 business days, depending on your destination. Please note that delivery times may vary due to local carriers, customs procedures, holidays, or unforeseen shipping delays.

Order Tracking

As soon as your package is shipped, we'll send you a tracking number via email so you can monitor your order every step of the way.

Most deliveries require a signature upon arrival. If no one is available to receive the package, the shipping carrier may leave a delivery notice with instructions for arranging a new delivery or pickup.

To help ensure a smooth delivery process, please provide a valid phone number during checkout. Our shipping partner may need to contact you regarding your shipment if necessary.